Privacy Policy

Last updated: April 3, 2026   

Content

1. Introduction and Overview
2. What Personal Information We Collect
3. How We Collect Personal Information
4. What Cookies and Tracking Technologies We Use
5. Why We Use Your Personal Information
6. How We Share Your Personal Information
7. What Rights and Choices You Have
8. California Privacy Notice
9. European Region Privacy Notice
10. How Long We Retain Your Personal Information
11. How We Protect your Personal Information
12. Cross-Border Transfers
13. Children’s Privacy
14. How We Update Privacy Policy
15. How You Can Contact Us

1. Introduction and Overview 

Sariana, LLC (hereinafter also referred to as “Satechi,” “Company,” “we,” “us,” or “our”) who owns and operates the website https://satechi.com/ (the “Website”). Our services include, where applicable, our Website, social media pages, marketing activities, and other interactions described in this Privacy Policy (collectively referred to as the “Services”). 

This Privacy Policy explains how we collect, use, disclose, and protect your Personal Information when you interact with our Services. 

For purposes of this Privacy Policy, “Personal Information” (or an equivalent term under applicable data protection laws, such as “personal data”) means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to a particular individual or consumer. 

In certain circumstances, we may provide additional or supplemental privacy notices for specific products, services, or interactions.

 

Who This Privacy Policy Applies To

This Privacy Policy applies to the following categories of individuals:

• Website Visitors

Individuals who access and browse our Website for informational or navigational purposes. As a visitor, you may interact with publicly available content and certain technologies such as cookies or analytics tools. You are not required to actively provide Personal Information, except for information automatically collected through standard website functionality.

• Customers

Individuals who engage with our Services, including those who contact us, create an account, register for Services, purchase products, or otherwise interact with us in connection with our offerings.

For purposes of this Privacy Policy, Website Visitors and Customers are collectively referred to as “users,” and individually as a “user,” “you,” or “your.”

 

Information Not Covered by This Privacy Policy

This Privacy Policy does not apply to information that we collect by other means, including on any other website operated by the Company, or to information collected by any third party, including through any website, application or content that may link to or be accessible from the Website.

For purposes of this Privacy Policy, “Personal Information” does not include:

1. Information that is lawfully made available from federal, state, or local government records;

2. Information we reasonably believe is lawfully made available to the general public by a consumer or through widely distributed media;

3. Information disclosed by a third party to whom the consumer has disclosed the information if the consumer has not restricted the information to a specific audience;

4. Lawfully obtained, truthful information that is a matter of public concern;

5. De-identified or aggregated information. 

Satechi determines the purposes and means of processing users’ Personal Information as described in this Privacy Policy. As a result, Satechi acts as a data controller (or an equivalent term under applicable data protection laws) for that processing.

2. What Personal Information We Collect

 

Personal Information that we collect may include the following categories:

• Account Information - Personal Information you submit when creating an account with us or logging in using Single Sign-On (SSO) feature, such as your name and surname, email and/or profile photo (optional). 

• Contact Information - Personal Information you submit when making an order, such as your full name, shipping address and phone number.  

• Payment Information - billing information, such as your name, credit card number, card expiration date, security code, billing address, and/or phone number (optional). 

• Transactional Information - purchase and order details, such as the products purchased, order quantities, item descriptions, order and purchase dates, order reference numbers, and amounts paid).

• Marketing Preferences - your contact information, such as your phone number and email, and preferences for receiving marketing communications, news and offers from us.

• Communication Data - emails or text messages you send through the Website or to our customer support team, including, but not limited to, any data you upload when making a customer support request, such as files, including text records, links, images, photographs, gifs, audio and video recordings. 

• Device Information and Online Identifiers - data that is automatically collected from or generated by the devices and software you use to access our Services. This includes, but is not limited to: your IP address, the type, model, manufacturer, and hardware specifications of the device you use (e.g. smartphone, tablet, laptop), together with the operating system and version running on that device, the type and version of the web browser you use to access our Website, along with browser settings such as language preference and screen resolution, unique device and advertising identifiers - persistent or resettable identifiers assigned to your device or browser, including cookie identifiers, session identifiers, mobile advertising identifiers, and similar technologies.  

• Usage Information - information about how you interact with our Services, including pages visited, features used,  links clicked, time and duration of visits, referring URLs, search terms, and clickstream data.
  
  

3. How We Collect Personal Information

1. Information You Provide to Us

We collect information you provide to us directly when you use the Services. This includes:

• Account Information

If you create an account, your account will have an email, which you provide. You may also register using an email address or Single Sign-On (SSO) feature. 

• Contact Information 

When you place an order through the Website, we collect your full name, shipping address and phone number to ship the products you purchase.   

• Payment Information

When you purchase any products through our Website, you may provide us or our third-party payment processors (such as PayPal, Shop Pay, Amazon Pay, Google Pay or Venmo) with your billing information, such as your name, credit card number, card expiration date, security code, banking information, and/or billing address. Any provision of information to a third-party payment processor is governed by such third-party processor’s terms and conditions and privacy policies.

• Transactional Information

When you purchase any products with us, we usually collect information about the product you are purchasing (for example, purchase dates, items purchased and amounts paid).

• Marketing Preferences

You may provide us with your contact information, such as your phone number and email, and preferences for receiving marketing communications, news and offers from us. 

• Communication Data

We may collect personal information such as your name, email address, telephone number and any other personal information you choose to share when you reach out to us for support, give us feedback, participate in optional surveys, participate in product research or training, or otherwise interact or communicate with us. This information may include: chat and text records, photographs, images, and other audio recordings or video images. It also includes information you submit when you fill out a form or survey, provide feedback, participate in promotions, or programs, request customer support, or otherwise communicate with us.

 

2. Information We Collect Automatically As You Use Our Services

When you access or use our Services, we automatically collect certain information about you and your device. This information is gathered through cookies, web beacons, pixels, server logs, and similar tracking technologies, and is collected each time you interact with our Services, whether or not you are logged into an account.

We use this information to deliver and maintain our Services, improve your experience, understand how our Services are used, personalize content and advertisements, measure the effectiveness of our advertising on and off Satechi, and improve the overall quality of our Services.

This includes the following categories of information:

 

Cookies and Similar Technologies

The Device Information and Online Identifiers and Usage Data described above is collected in part through cookies, web beacons, pixels, and similar tracking technologies. Cookies are small pieces of data that your browser stores and sends back to us when you make requests. We and our third-party partners use these technologies to recognize your device across sessions, maintain your preferences, analyze audience behavior, and deliver personalized content and advertising. To learn more about the cookies we use, the purposes for which we use them, and your options for managing or disabling them, please see our “What Cookies and Tracking Technologies We Use” Section below.

3. Information We Receive from Third Parties

In addition to information we collect directly from you and automatically through your use of our Services, we may also receive information about you from third-party sources. The information we receive depends on your interactions with those third parties, your privacy settings on their platforms, and their own privacy policies. We encourage you to review the privacy policies of any third-party services you use in connection with our Services.

This includes the following categories of information:

1. Single Sign-On (SSO)

We offer you the option to register for or sign in to our Services using a third-party account, such as Shopify. If you choose to use this feature and grant permission, we will receive certain information from your third-party account to create or link your Satechi account. This may include your:

• Full name;

• Email address;

• Shipping or billing address;

• Profile picture;

• Any other information you have made available through that third-party account.

The information we receive is governed by the privacy settings you have configured with the relevant third party. You may revoke our access to your third-party account at any time through that platform's settings.

2. Social Media Platforms

We may receive information about you from social media platforms in two ways:

• Data received from social media platforms directly. If you interact with our content or advertisements on social media platforms (such as Meta, TikTok, Reddit), those platforms may share certain data with us, such as engagement metrics, audience insights, or advertising conversion data. The information we receive is subject to your privacy settings on those platforms and their respective data sharing policies.

• User-generated content. We may collect information that you voluntarily submit to us, including, on our official social media pages, when you provide reviews, comments, feedback, and other content. This may include your social media handle, profile information, and any Personal Information contained within your submission. Please be aware that content posted on our official social media pages may be visible to the public and may be shared or referenced by us in connection with our Services. 

3. Other Third-Party Sources

We may also receive information about you from a range of other third-party sources, including:

• Vendors and Payment Processors. Third parties that assist us in operating our Services, processing payments, and delivering orders may share relevant information with us in the course of providing those services.

• Business Partners. Partners who refer users to our Services or assist us with marketing and advertising campaigns may provide us with information about your interactions with their platforms in connection with those activities.

• Data Enrichment and Identity Resolution Providers. We may receive information from third-party providers to support our marketing, analytics, and customer engagement efforts. These providers may supply or help derive information such as Device Information, Online Identifiers, inferred user attributes, and data associated with your interactions with our Website (e.g., IP address, device type, and information linked to email or billing/shipping details). We may combine this information with data we collect directly in order to improve data accuracy, enhance customer profiles, and support audience creation, attribution, and campaign performance measurement.

• Claims and Dispute Resolution. Third parties, including legal representatives or counterparties, may provide information about you in connection with a claim, complaint, or dispute involving our Services.

4. What Cookies and Tracking Technologies We Use

What are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function correctly, enhance user experience, and allow recognition of your browser across sessions. Cookies may be placed either by us or by third parties, such as our service providers and partners.

Types of Cookies

We use the following categories of cookies:

By duration:

• Persistent cookies remain on your device after your browsing session ends and stay until they expire or are deleted.

• Session cookies are temporary and are automatically removed when you close your browser.

By origin:

• First-party cookies are set directly by us or on our behalf.

• Third-party cookies are placed by external providers (e.g., our Vendors, Business Partners, etc.). These parties may collect and process data in accordance with their own privacy policies, which we do not control.

Other Tracking Technologies

In addition to cookies, we may use other technologies to support the operation and performance of our Services:

1. Web beacons (pixel tags or clear GIFs)

Small graphical elements used to monitor user engagement. For example, they may help us understand whether an email has been opened or whether a link has been clicked.

2. Local storage (HTML5 storage)

A technology that enables data to be stored directly on your device to support functionality, remember preferences, and improve performance.

3. Tags (scripts)

Snippets of code that execute when a webpage loads. These may enable features, analytics, or trigger other tracking technologies such as cookies or pixels.

Device Fingerprinting Technologies

We may use certain technologies that allow us to recognize your device or browser characteristics without relying solely on cookies, including techniques such as canvas fingerprinting.

Canvas fingerprinting works by generating a unique identifier based on how your device renders images or text. This may allow us or our service providers to distinguish your device across sessions or services.

We use such technologies only where permitted by applicable law and, where required, based on your prior consent. You may manage your preferences through our “Cookie Preferences” consent tool on the footer of the Website. 

How we use Cookies

We categorize cookies based on their function:

1. Essential Cookies. These cookies are necessary for the Website to operate and enable core functionality such as authentication, security, and fraud prevention. These cookies cannot be disabled.

2. Performance Cookies. These cookies remember your preferences (such as language or region) and enhance your experience. Disabling them may affect certain features.

3. Analytics Cookies. These cookies help us understand how users interact with our Website, including page visits and navigation patterns. This information is used to improve performance and usability.

4. Advertising Cookies. These cookies are used to deliver relevant advertisements and measure their effectiveness. They may track browsing activity across websites. If disabled, advertisements may still appear but may be less relevant.

You can view a detailed list of cookies by category through the “Cookie Preferences” link in the Website footer.

Managing Cookies

You can manage your cookie preferences at any time by clicking the “Cookie Preferences” link in the footer of our Website.

Please note, however:

• Disabling cookies may affect functionality of certain features;

• If you clear cookies, switch browsers, or use a different device, you may need to reset your preferences;

• Cookie settings must be managed separately for each browser and device.

Most browsers accept cookies by default, but you can adjust your settings through your browser preferences. Guidance is available here:

• Google Chrome

• Mozilla Firefox

• Apple Safari

• Microsoft Internet Explorer

• Microsoft Edge

• Opera

For more information about cookies and how to manage them, visit: www.allaboutcookies.org. 

Mobile Advertising Controls

Mobile devices may allow you to limit advertising tracking through system settings. These controls manage how your device identifier is used for advertising purposes. Please refer to your device manufacturer’s instructions for more details.

Third-Party Advertising and Analytics

Third parties may use cookies and similar technologies mentioned above to collect information about your interactions with our Website and other online services. This data may be used to deliver interest-based advertising.

To learn more about interest-based advertising or manage your preferences, you may visit: www.aboutads.info/choices 

 

Opt-Out Options 

Certain third-party providers offer opt-out mechanisms for their tracking technologies. Where available, these are typically described in the provider’s privacy policy.

You may also opt out through:

You may be able to opt out of certain third-party advertising and analytics cookies through the following resources:

• Visit the Digital Advertising Alliance (DAA) or Network Advertising Initiative (NAI) opt-out pages;

• Opt out of Google Analytics by installing Google’s browser add-on: https://tools.google.com/dlpage/gaoptout;   

• Google Ads Center - https://myadcenter.google.com/personalizationoff; 

• Opt out of targeted ads on Facebook using Facebook’s ad settings - https://www.facebook.com/settings/?tab=ads; 

• Microsoft - https://account.microsoft.com/privacy/third-party-ads; 

• Reddit Ads https://www.reddit.com/settings/privacy; 

• Amazon Ads - https://www.amazon.com/adprefs. 

5. Why We Use Your Personal Information

We use your Personal Information to provide you with our products and Services, to manage our business operations, to communicate offers and information we think might interest you, to enhance your customer experience with us, and as permitted or required by law.

We use your Personal Information for the following purposes:

1. Providing products and Services. We use your Personal Information in order to provide you with our products and Services, which include:

• Creating, administering, and maintaining your account;

• Facilitating purchase transactions for products;

• Processing your returns;

• Fulfilling your product and service requests, inquiries, and purchases.

2. Managing our business operations. We use your Personal Information for many business reasons, which include:

• Deploying and managing our online store;

• Managing and facilitating the use of our Website, which include deploying cookies and other similar technology;

• Communicating with you in relation to your use of our Services, including providing legal updates;

• Administering our record-keeping for legal, tax, and operational purposes to meet our legal and regulatory obligations;

• Maintaining our programs, products and Services, including our loyalty reward program;

• Monitoring and investigating incidents and managing claims;

• Preventing, detecting, and investigating fraud or other illegal activity. 

3. Communicating with you. We use your Personal Information to communicate with you in a variety of ways:

• Providing you with information and updates about our products, Services, and promotions;

• Responding to your customer inquiries;

• If we have your consent, informing you in a variety of ways about our products, Services, special offers, promotions that may be of interest to you;

4. Performing advertising activities. We use Personal Information to support our advertising and marketing activities across third-party advertising platforms. In particular, we may use information about your interactions with our Website, like Usage Information, as well as certain Device Information and Online Identifiers, for the following purposes:

• Delivering advertising relating to our Services or third-party products and services that may be of interest to you, including interest-based and cross-platform advertising.

• Measuring and attributing user actions (such as purchases or sign-ups) to specific advertising campaigns or channels.

• Evaluating the effectiveness of our advertising, including campaign performance, reach, and engagement.

• Improving and optimizing our marketing campaigns, including adjusting targeting strategies and budget allocation.

• Creating audience segments, including custom and lookalike audiences, and re-engaging users who have previously interacted with our Website or services.

• Generating aggregated insights and reports to better understand marketing performance and improve overall effectiveness.

These activities may involve the use of cookies, pixels, SDKs, and other similar tracking technologies, as described in the “What Cookies and Tracking Technologies We Use” section above, as well as the disclosure of certain Personal Information to Business Partners for the purposes outlined herein.

For our users in the European Economic Area (“EEA”), the United Kingdom (“UK”) or Switzerland (collectively, the “European Region”), we rely on the legal bases set out in the table below to process your information. The legal bases on which we rely for users from other jurisdictions may differ from those listed below.

a) Performance of a contract. We process your information as necessary for us to provide you with the Services and/or perform our Terms and Conditions or other relevant contract(s) with you. You cannot use our Services if we cannot process your information for the below purposes.

b)Where necessary to comply with our legal obligations. We have a legal obligation to process your information for the below purposes. 

c) Where necessary for our legitimate interests. For example, we have a legitimate interest in operating our business. We won’t process your information if your interests or your fundamental rights and freedoms override ours or others’ legitimate interests. You have the right to object to this processing at any time.

d) Where you provide your consent. In these scenarios, you have the right to withdraw your consent at any time.

6. How We Share Your Personal Information

We may disclose information about you in the following circumstances:

1. Vendors (Service Providers): We may disclose your information to third-party service providers that perform services on our behalf and support the operation of our Services. These service providers are authorized to use your information only as necessary to provide services to us and are subject to appropriate confidentiality and data protection obligations. The categories of service providers we engage are as follows:

• Data Hosting Vendors. These vendors support the availability, performance, and reliability of our Services by offering infrastructure such as cloud computing and data hosting. We may share information including Account Information, Contact Information, Transaction Information, Device Information, and Usage Information with these providers for this purpose.

• Security and Fraud Prevention Vendors. These providers help us maintain the safety and integrity of our Services by detecting, preventing, and investigating fraud, abuse, or other suspicious activity. We may share Account Information, Contact Information, Transaction Information, and Usage Information with these providers as necessary.
  

• Customer Support Vendors. These providers assist us in delivering customer support services, including hosting communication tools (such as chat systems) and managing support requests. We may disclose Account Information, Contact Information, Communication Information, Device Information, and Online Identifiers to enable these services.

• Marketing and Communication Vendors. These service providers support our marketing activities and communications, including email campaigns, notifications, and outreach. We may disclose information such as Account Information, Contact Information, Marketing Preferences, Device Information, Online Identifiers, and Usage Information to these providers to enable them to deliver and optimize these services on our behalf.

• Shipping and Fulfillment Providers. We share Personal Information, such as your Contact Information, with third-party shipping and logistics providers to facilitate shipment of orders and deliver your purchases. 

2. Professional Advisors. In limited cases, we may need to disclose your information with our professional advisors like our external lawyers or financial advisors who help us comply with our legal and financial obligations. 

3. Payments Processors. We do not collect or store full payment card details, such as complete credit card numbers or security codes (CVV). All payment transactions are processed securely by third-party payment service providers we engage.  When you make a purchase, your payment information is transmitted directly to the applicable payment provider and is processed in accordance with that provider’s privacy policy and terms of service. These providers may collect and process personal data such as your payment details, billing information, and transaction data to complete the transaction, prevent fraud, and comply with legal obligations. We may receive limited information from these providers, such as transaction status, payment confirmation, and partial payment details (e.g., card type and last four digits), which we use for order fulfillment, record keeping, and customer support.

4. Business Partners. We may disclose information about you to our business partners. These include the following types of partners:

• Affiliate Marketing Partners. We may share limited Device Information, Online Identifiers, and Usage Information with third-party affiliate marketing platforms for the purpose of attributing sales and marketing activities to specific publishers. This allows us to track referrals and compensate publishers on a per-transaction basis.

• Online Advertising Partners. We partner with third-party advertising platforms to deliver relevant advertising, as well as to measure and monitor the effectiveness of our marketing activities. In this context, we may share certain personal data, such as Account Information and, where applicable, Usage Information, with such partners. For example, we may: (a) share your information with social media platforms on which we advertise to suppress ads for existing customers; or (b) share information with advertising or ad-serving platforms to target individuals who have created an account but have not yet purchased our products. Such processing is carried out to support our marketing and advertising activities, including audience segmentation, ad personalization, and campaign performance measurement.

• Data Enrichment and Identity Resolution Providers. We use third-party service providers to support our marketing, analytics, and customer engagement activities. These providers may assist us in identifying Website visitors, enriching existing customer records, and improving the accuracy and effectiveness of our marketing efforts. In this context, we may share certain Device Information, Online Identifiers, and Usage Information with such providers, or they may collect such information directly through our Services.

5. Other Disclosures. In addition to the foregoing, we may disclose your Personal Information in the following circumstances:

• Complying with the legal obligations or protecting our rights and interests. We disclose your Personal information if we determine that such disclosure is reasonably necessary to comply with the law, protect our or others’ rights, property or interests (such as enforcing our Terms of Use and Terms and Conditions), prevent fraud or prevent other criminal or illegal activity. For example, we may disclose your information in response to valid legal requests sent by public or governmental authorities or sent by third party nongovernmental individuals or organizations pursuant to a validly issued subpoena, other valid legal process under applicable law or bona fide request to investigate or prevent criminal or other illegal activity. Depending on the circumstances, we may disclose any of the information described in Section 2 above to them.

• Business transfers. If we're involved in a reorganization, merger, acquisition, sale of some or all of our assets or other business transaction, depending on the circumstances, we may disclose any of the information described in Section 2 above as part of the negotiation, consideration or effectuation of such transaction.

• With your consent. If you have consented to us disclosing your Personal Information in a certain way communicated to you. 
  

7. What Rights and Choices You Have 

Regardless of your place of residence, we provide our users with the following rights and choices to take control over their Personal Information.

1. Access to Your Personal Information. You may request confirmation of whether we process your Personal Information and obtain access to the categories of information we hold about you. You may also review certain Personal Information directly by logging into your account and accessing your profile settings.

2. Correction of Your Personal Information. You have the right to request that we correct inaccurate or outdated Personal Information. In many cases, you may update your information directly through your account settings. Alternatively, you may contact us to request corrections.

3. Deletion of your Personal Information. You may request that we delete your Personal Information. This right is subject to certain legal and operational exceptions. For example, we may retain information where necessary to:

• Provide Services you have requested or complete transactions;

• Detect, investigate, and prevent fraud, security incidents, or unlawful activity;

• Troubleshoot and resolve technical issues;

• Comply with legal and regulatory obligations (including applicable U.S. state laws and regulations);

• Enforce our Terms and Conditions;

• Establish, exercise, or defend legal claims;

• Support audits, investigations, or compliance processes; or

• Maintain records for lawful internal purposes consistent with your relationship with us.

Please note that deletion requests may not result in immediate removal from all systems due to technical or operational constraints.

4. Opt-Out of Advertising and Tracking Technologies. You may be able to opt-out of interest based advertising by visiting the NAI Opt-Out Page or visiting About Ads at http://optout.aboutads.info. You may be able to opt out of interest-based advertising by visiting the NAI Opt-Out Page or the Choices Opt-Out Page (or the Digital Advertising Alliance of Canada Opt-Out Page, if you are based in Canada). 

5. Managing Marketing Communications. We may send you marketing communications as permitted by applicable law. You may opt out of receiving such communications at any time by following the unsubscribe instructions included in our messages or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages, such as those related to your account, transactions, or updates to our policies.

How to Exercise Your Rights

You may exercise your rights by contacting us at:

• Email: support@satechi.com
• Submit a request through our Contact Us page
• Toll-free phone: +1 (858) 268 - 1800

Identity Verification 

To process your request, we may need to verify your identity. This may require you to provide additional information that we already maintain about you. If we are unable to verify your identity, we may not be able to fulfill your request, as required by applicable law.

Additional Regional Rights

Residents of certain jurisdictions may have additional rights under applicable data protection laws. Where required, we provide supplemental privacy disclosures specific to those regions.

8. California Privacy Notice

If you are a California resident, this California Privacy Notice (as updated from time to time) describes how we collect, use, disclose, and otherwise process your Personal Information (as defined under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”)) in connection with your use of our Services.

This California Privacy Notice supplements and forms part of our general Privacy Policy and should be read together with it.

As required by applicable California law, you have the right to request certain information regarding our collection, use, disclosure, and sharing of your Personal Information during the twelve (12) months preceding your request. Below, we describe our data practices during that period with regard to: 

1. the categories of Personal Information we have collected, disclosed, sold, or shared;

2. the business or commercial purposes for which such Personal Information was collected, disclosed, sold, or shared;

3. the categories of third parties to whom Personal Information has been disclosed; and

4. the categories of Personal Information that have been sold or shared, described by reference to the statutory categories set forth in Cal. Civ. Code § 1798.140.

For further details regarding the categories of sources from which your Personal Information is collected, please refer to Section 3 (“How We Collect Personal Information”) of this Privacy Policy.

Minors. We do not knowingly collect or process Personal Information from individuals under sixteen (16) years of age.

Your California Privacy Rights. If you are a California resident, you have certain rights under the CCPA, as amended by the CPRA. 

• Right to Know: You can request us to disclose to you: (1) the categories and/or specific pieces of Personal Information they have collected about you, (2) the categories of sources for that Personal Information, (3) the purposes for which we use that information, (4) the categories of third parties with whom we disclose the information, and (5) the categories of information that we sell or disclose to third parties. You can find a summary of this information in the table above.

• Right to Delete: You have the right to request that we delete Personal Information we have collected about you and direct our service providers to do the same, subject to certain exceptions permitted by law (including those described in the  “What Rights and Choices You Have” section above

• Right to Opt-Out of Sale or Sharing: You have the right to request that we stop “selling” or “sharing” your Personal Information (as those terms are defined under the CCPA), including for purposes of cross-context behavioral advertising (also known as targeted advertising). “Sharing” under California law includes disclosing Personal Information to third parties to deliver advertising based on your activity across different websites, applications, or services. To provide you with more relevant and personalized content, we may share certain categories of your Personal Information with our Business Partners, including through the use of cookies and similar tracking technologies.

We do not sell your Personal Information for monetary consideration and have not done so in the twelve (12) months preceding the effective date of this Privacy Policy.

You can exercise your right to opt out at any time by:

• Clicking the “Cookie Preferences” or “Manage Preferences” link in the footer of our Website and adjusting your settings; or

• Enabling a recognized Global Privacy Control (GPC) signal in your browser, where supported.

Please note that your opt-out preference will apply only to the specific browser and device you are using at the time. If you access our Services from multiple devices or browsers, you will need to apply your preferences separately for each.

Even if you opt out, you may continue to see advertisements, but they may be less relevant to your interests.

• Right to Correct: You have the right to request that we correct inaccurate Personal Information we maintain about you.
  

• Right to Limit Use of Sensitive Personal Information: You can also limit the use or disclosure of your “sensitive personal information” (as defined in the CCPA) if your sensitive personal information is used for certain purposes. In the limited circumstances that we process sensitive personal information (e.g., log-in information - account login credentials), we do so solely for permitted business purposes. Please note that under the CCPA, there is not a right to limit this use.

To submit a request, you may contact us at:

• Email: support@satechi.com

• Submit a request through our Contact Us page

• Phone: +1 (858) 268 - 1800

Only you, or a person legally authorized to act on your behalf, may submit a verifiable consumer request. If you designate an authorized agent, you must provide written authorization. The agent must also verify their identity and authority to act on your behalf. An authorized agent acting under a valid power of attorney pursuant to Sections 4000–4465 of the California Probate Code may also submit requests on your behalf.

Non-Discrimination

We will not discriminate against you for exercising your rights under the CCPA. This means we will not:

• Deny you goods or Services;

• Charge you different prices or rates;

• Provide a different level or quality of Services; or

• Suggest that you may receive different treatment for exercising your rights (e.g., a different price or rate for goods or Services or a different level or quality of goods or Services).

Do Not Track and Global Privacy Control (GPC)

“Do Not Track” (DNT) is a browser-based privacy preference. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. Currently, there is no widely accepted standard for recognizing or responding to DNT signals, and therefore we do not respond to them.

However, we do recognize and honor Global Privacy Control (GPC) signals where required by applicable law.

California “Shine the Light” Law

Under California Civil Code Section 1798.83 (the “Shine the Light” law), California residents may request information about whether their Personal Information has been shared with third parties for their own direct marketing purposes.

You may make such a request once per calendar year, free of charge. If applicable, we will provide information about the categories of Personal Information shared and the categories of recipients.

This right does not apply to disclosures made to Vendors (Service Providers) acting on our behalf.

To submit a request, please contact us using the details provided in the “How You Can Contact Us” section.

9. European Region Privacy Notice

If you are located in the European Region, you have certain rights under applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the UK GDPR (as incorporated into the UK Data Protection Act 2018), and the Swiss Federal Act on Data Protection (“FADP”).

• Right of Access. You have the right to request confirmation of whether we process your Personal Information and to obtain a copy of the Personal Information we hold about you, as well as information about how we process it.

• Right to Rectification. You may request that we correct or update any inaccurate or incomplete Personal Information we hold about you. We may need to verify the accuracy of the new information you provide.
  

• Right to Erasure (“Right to Be Forgotten”). You may request that we delete your Personal Information where there is no valid legal basis for continuing to process it. This right may also apply where:

• You have successfully exercised your right to object to processing;

• Your Personal Information has been processed unlawfully; or

• We are required to erase your data to comply with legal obligations.

Please note that we may not be able to fulfill your request in certain circumstances, such as where we are required to retain data for legal, regulatory, or legitimate business purposes as specified in Section 7 herein. 

• Right to Object. You have the right to object to the processing of your Personal Information where we rely on legitimate interests (or those of a third party), particularly where your specific situation impacts your fundamental rights and freedoms. You also have an absolute right to object to the use of your Personal Information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information, which override your rights and freedoms.
  

• Right to Restrict Processing. You may request that we limit the processing of your Personal Information in certain circumstances, including:

1. While we verify the accuracy of your data;

2. Where the processing is unlawful, but you prefer restriction over deletion;

3. Where we no longer need the data, but you require it for legal claims; or

4. Where you have objected to processing and we are assessing whether our legitimate grounds override your rights.

• Right to Data Portability. You may request to receive your Personal Information in a structured, commonly used, and machine-readable format, and to have it transferred to another controller where technically feasible. This right applies only to data processed by automated means and based on your consent or a contract with you.

• Right to Withdraw Consent. Where we rely on your consent to process Personal Information, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal. Please note that withdrawing consent may impact your ability to use certain features of our Services.

• Rights Related to Automated Decision-Making. You have the right not to be subject to decisions based solely on automated processing, including profiling, where such decisions produce legal effects or similarly significant consequences for you, except where permitted by law.

• Right to Lodge a Complaint. You have the right to lodge a complaint with a supervisory authority if you believe your Personal Information has been processed in violation of applicable law. You can perform this right in the country of your habitual residence, place of work, or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the applicable law. The EU residents may find the list of the competent DPSA by the link: https://www.edpb.europa.eu/about-edpb/about-edpb/members_en, the UK residents may contact the UK Supervisory Authority at https://ico.org.uk/global/contact-us/, and Swiss residents may contact the Swiss Data Protection and Information Commissioner at  https://www.edoeb.admin.ch/edoeb/en/home/deredoeb/kontakt.html.     

How to Exercise Your Rights

You may exercise your rights by contacting us at:

• Email: support@satechi.com
• Submit a request through our Contact Us page
• Phone: +1 (858) 268 - 1800

Before processing your request, we may need to verify your identity to ensure the security of your personal data. If necessary, we may request additional information for verification purposes.

Response Time and Fees

We aim to respond to all requests within thirty (30) days of receipt. If your request is complex or if multiple requests are submitted, we may require additional time. In such cases, we will inform you of the delay and provide an estimated response timeframe.

You will not be charged for exercising your rights. However, we may charge a reasonable administrative fee for additional copies of your data or for excessive or repetitive requests, as permitted by law.

10. How Long We Retain Your Personal Information

We retain your Personal Information only for as long as necessary to fulfill the purposes described in Section 5, “Why We Use Your Personal Information,” or as required to comply with applicable legal, regulatory, and contractual obligations. Retention periods may vary depending on the type of Personal Information and the context in which it is processed.

The duration for which we retain Personal Information is determined based on several factors, including:

• The purpose for which the Personal Information was collected (for example, maintaining your account for as long as it remains active to provide ongoing Services, support, and communication);

• The nature, volume, and sensitivity of the Personal Information;

• The potential risk of harm resulting from unauthorized access, use, or disclosure; and

• Applicable legal, regulatory, or contractual requirements, including statutory retention obligations and limitation periods (for example, Cal. Code Regs., Title 18, § 1698).

In particular, we are required by law to retain certain information for defined periods. For example, we retain basic customer records, including Contact Information and Transaction Information, for at least four (4) years after the end of the customer relationship for financial and tax compliance purposes. Additionally, under California tax regulations (18 CCR § 19141.6), we are required to retain records related to income, which may include Transaction Information and Contact Information, for up to eight (8) years from the due date of the relevant tax return.

Once we no longer have a legitimate business need to process your Personal Information, we will either delete or anonymize it. Where deletion is not immediately feasible (for example, where data is stored in secure backup systems), we will securely isolate such information and prevent further processing until deletion can be carried out.

11. How We Protect your Personal Information

We take the protection of your Personal Information seriously and implement a range of administrative, technical, and physical safeguards designed to prevent unauthorized access, disclosure, alteration, or destruction of data. Our security measures are developed and maintained in accordance with applicable U.S. legal and regulatory requirements, including relevant standards under the Federal Trade Commission Act and other applicable data protection laws.

Despite our efforts, no system for transmitting or storing information over the internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the absolute security of your Personal Information, and there is always a risk that unauthorized parties may attempt to access or misuse such information.

You acknowledge and agree that any transmission of information to or through our Services is at your own risk. We encourage you to take appropriate precautions, including using secure networks and protecting your account credentials, when accessing our Services.

12. Cross-Border Transfers

Our servers are primarily located in the United States. As a result, your Personal Information may be transferred to, stored, and processed in the United States and in other jurisdictions where our Service Providers or Business Partners operate. In some cases, certain information may also be stored locally on the devices you use to access the Services.

Please be aware that data protection laws in these jurisdictions may differ from those in your country of residence and may not provide the same level of protection. In certain circumstances, Personal Information may be accessible to law enforcement or national security authorities in those jurisdictions.

Where we transfer Personal Information outside of the European Region, we take appropriate measures to ensure that such transfers comply with applicable data protection laws and that an adequate level of protection is maintained.

To support lawful cross-border data transfers, we rely on one or more of the following mechanisms:

1. Adequacy Decisions

We may transfer Personal Information to countries that have been recognized by the European Commission, the UK government, or the Swiss Federal Council as providing an adequate level of data protection in accordance with applicable laws (Article 45 GDPR).

2. Data Privacy Frameworks

Where applicable, we may rely on the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework, and the Swiss-U.S. Data Privacy Framework (collectively, the “Data Privacy Frameworks”) for transfers of Personal Information to participating organizations in the United States.

3. Standard Contractual Clauses and Other Safeguards

In the absence of an adequacy decision, we rely on appropriate safeguards under Article 46 of the GDPR, including:

• Standard Contractual Clauses approved by the European Commission;

• Other recognized transfer mechanisms, such as approved codes of conduct or certification frameworks, where applicable.

You may contact us for additional information regarding the specific safeguards we rely on when transferring your Personal Information outside the European Region.

13. Children’s Privacy 

We do not knowingly collect, solicit, or direct our Services to individuals under the age of sixteen (16), nor do we knowingly sell or share Personal Information relating to minors.

By accessing or using our Services, you represent that you are at least sixteen (16) years of age, or that you are a parent or legal guardian providing consent for a minor under your care to use the Services.

If we become aware that we have collected Personal Information from a minor under 16 without appropriate parental or guardian consent, we will take reasonable steps to promptly delete such information and, where applicable, deactivate the associated account.

If you believe that a minor under the age of 16 has provided Personal Information to us without proper consent, please contact us at support@satechi.com We will investigate the matter and take appropriate action.

14. How We Update Privacy Policy

We may revise or update this Privacy Policy from time to time to reflect changes in our business operations, legal obligations, or privacy practices. Such updates may be necessary, for example, to address:

• updates or changes in how we operate or provide our Services;

• new or updated legal or regulatory requirements; or

• improvements or adjustments in how we collect, use, or protect Personal Information.

When we make changes, we will provide notice through the Website or other appropriate communication channels. Where feasible, we will provide advance notice before the updated Privacy Policy becomes effective.

If a change materially affects your rights or significantly alters how we process your Personal Information, we will clearly highlight such changes and, where required by applicable law, obtain your consent before the changes take effect.

Your continued use of the Services after the effective date of the updated Privacy Policy constitutes your acknowledgment and acceptance of the revised terms, except where explicit consent is required under applicable law.

15. How You Can Contact Us

For any inquiries, comments, or requests relating to this Privacy Policy or our data protection practices, please contact us using one of the methods below:

• Email: support@satechi.com

• Submit a request through our Contact Us page

• Telephone: +1 (858) 268-1800

You may also contact us via the contact form available on our Website at: https://support.satechi.com/hc/en-us/requests/new